Privacy Policy

1. Introduction

Welcome to TripMuse ("we," "our," or "us"), an AI-powered travel planning application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using our Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, profile picture
• Authentication Data: Information from third-party authentication providers (Google, Apple)
• Contact Information: Email address for communication purposes

2.2 Travel Information

• Trip Data: Destinations, dates, preferences, and itineraries you create
• Chat Conversations: Messages and interactions with our AI assistant
• Preferences: Travel interests, budget ranges, and activity preferences

2.3 Usage Information

• App Usage: Features used, time spent, and interaction patterns
• Device Information: Device type, operating system, and app version
• Analytics Data: Usage statistics and performance metrics (via Amplitude)

2.4 Location Information

We may collect location data when you:

• Enable location services for trip planning
• Search for destinations or activities
• Use location-based recommendations

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Create and manage your user account
• Provide AI-powered travel recommendations
• Generate personalized itineraries
• Enable chat functionality with our AI assistant

3.2 Service Improvement

• Analyze usage patterns to improve our AI algorithms
• Enhance user experience and app functionality
• Develop new features and services

3.3 Communication

• Send important service updates and notifications
• Provide customer support
• Respond to your inquiries and feedback

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

• Firebase: Authentication, database, and cloud functions
• Google Cloud: AI processing and data storage
• Amplitude: Analytics and usage tracking

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and employee training

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account Data: Retained until account deletion
• Trip Data: Retained until manually deleted by user
• Chat History: Retained for service improvement, can be deleted upon request
• Analytics Data: Aggregated and anonymized, retained for business purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

• Request access to your personal data
• Export your trip data and conversations

7.2 Correction and Deletion

• Update or correct your account information
• Delete specific trips or conversations
• Request complete account deletion

7.3 Communication Preferences

• Opt out of non-essential communications
• Manage notification settings within the app

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification for significant changes

Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

12. Contact Information